IT Service Blog

Although this past year has brought a lot of changes for our company, we remain strongly focused on customer service and look forward to continuing to improve our quality and speed of service during the year to come.  One of our focuses for the New Year will be pursuing additional training and certifications together as a team.  We are committed to staying current in our knowledge and abilities to best serve you, your employees and your business.

Zypes prides itself on being one of the best IT companies in the greater Seattle area.  Providing superior customer support is at the forefront of everything we do.  We strive to keep your computer network and servers working their best at all times. Here are some tips to make your experience with us even better:

This is a reminder to all Zypes customers that e-mail phishing is increasingly becoming a threat to the security and privacy of your networks.

The average computer and Internet user manages over a dozen passwords for various websites. You probably have passwords for your computer, your company email, your personal online email accounts, your favorite social networking websites, your twitter feed, your online bank account, your favorite online store, and more. Using the same password for everything is not very secure, but keeping track of unique passwords for each can be a pain. Here are some quick tips to help you not only create secure passwords, but also easily manage them:

The big question everyone is asking: What is new with Windows 7 and how should our business be thinking about upgrading to it?

When most people think about client retention they think 'Service'. The thought is that if you service your clients so well they will always stay with you.

Lately, owners and managers have been forced to make hard decisions about how to allocate budgets, get creative on ways to work with clients and suppliers to maintain relationships, and learned that communicating with people is still one of the most important aspects of running a business and serving customers.  

Have you noticed that most small to medium sized businesses are operating some variation of a virtual team? These are the teams that are made up of employees and contractors.

If you have not heard about LinkedIn, as a business owner or executive, you should take some time to investigate it - it can drive people to take a closer look at you and your company. LinkedIn is the social networking site that is geared for business networking, not social networking like Face Book.

A couple weeks ago I got the urge and went out and got an iPhone thinking maybe all of Zypes could switch over and it would be a great idea to know firsthand how to support them. Here are my impressions and remember this is compared to my Blackberry Storm with Verizon.